Same-day pharmacy-to-patient delivery (home, facility, workplace)
Discharge / bedside delivery for outpatient prescriptions
Specialty and central-fill scheduled routes
Cold chain deliveries (as required)
STAT (ASAP) delivery options (capacity dependent)
We confirm service area, pickup windows, delivery service levels (Standard / STAT / Cold Chain), and preferred communication. Then we create your portal access and workflow rules.
Submit orders through the Customer Portal or dispatch workflow. Use service level selection, ready time, and delivery instructions. (Avoid PHI in notes.)
Real-time status from pickup to delivery and documented proof of delivery (signature/POD as required). Exceptions are reported promptly.
We provide weekly/monthly delivery summaries and itemized reporting by service level and add-ons. (Final billing method aligns with your current plan capabilities.)
Consistent pickup windows, route discipline, and responsive dispatch communication.
HIPAA-conscious workflows, chain-of-custody practices, and secure handoffs.
Faster delivery, fewer delays, and delivery confirmation that reduces follow-up calls.
Partner Setup Checklist
Primary pickup address and pickup window(s)
Contact name/phone/email for pharmacy staff
Service area expectations (cities/zip codes you serve most)
Service levels you will use (Standard/STAT/Cold Chain)
Proof of delivery requirement (signature/photo as required)
Packaging expectations for cold chain (client-provided vs. courier-provided)
Text:
Call/text: (254) 218-5754 or email: mmockdelivery@mmockenterprise.com. If you already have portal access, you can start submitting requests immediately.