Handling Standards: HIPAA-conscious workflows • Bloodborne pathogens trained • Chain-of-custody tracking • Proof of Delivery (Signature/POD as required)
Specimen acceptance, packaging, and labeling follow the sending facility’s and receiving lab’s requirements.
Same-day prescription delivery (pharmacy → patient home / workplace / facility)
Bedside delivery for discharge and outpatient prescriptions
Specialty & central-fill support (scheduled routes)
Inter-facility or clinic-to-clinic delivery (approved items)
Dialysis clinic deliveries (clinic ↔ patient; supplies/meds as authorized)
Infusion pharmacy deliveries (clinic, patient, or facility—scheduled or urgent)
Fertility clinic and fertility pharmacy deliveries (time-sensitive handling as required)
Cancer center / oncology deliveries (facility-to-facility or patient delivery as authorized)
Specimen pickup from clinics, dialysis centers, physician offices, and outpatient sites
Delivery to approved laboratories and hospital labs (as directed)
Chain-of-custody documentation with time-stamped pickup and delivery confirmation
Temperature-aware handling (ambient / refrigerated / frozen as required by the client)
STAT specimen runs available (route and capacity dependent)
Medical supplies and healthcare items (approved non-controlled items)
Medical documents (secure pickup and delivery)
STAT / Priority delivery options (as available)
Scheduled delivery routes for pharmacies and healthcare partners
Standard — Standard-hours dispatch with tracking and Signature/POD as required
STAT (ASAP) — Priority dispatch for time-sensitive deliveries (capacity dependent)
Cold Chain — Temperature-sensitive handling per client requirements
After Hours — Limited availability outside standard hours (confirm prior)
Weekend Hours — Limited availability on weekends (confirm prior)
Pharmacy-to-patient delivery (home, workplace, facilities)
Discharge / bedside prescription delivery workflows
Specialty and central-fill scheduled routes
Dialysis clinic and dialysis patient deliveries (authorized items)
Infusion pharmacy and clinic deliveries (scheduled or urgent)
Fertility clinic and fertility pharmacy deliveries (time-sensitive handling)
Oncology/cancer facility deliveries (authorized items)
Lab specimen transport to approved labs and hospital labs (as directed)
Secure transport of medical documents and approved supplies